Contact us

Tournament setup, an auction that is not behaving, a charge you did not expect. One person reads all of it, usually within a working day.

Response time

Usually within 24 hours.

Registered

Upwise Labs
Pune, Maharashtra, India

This drafts the message in your own mail app addressed to contact@upwiselabs.com, so the reply lands in your inbox rather than a form queue.

Before you write

Cancelling or refunding a payment

The rules and the window are in the Cancellation Policy.

Entry fees players paid you

Those never pass through us. Players pay you directly and you approve the proof, so a refund of an entry fee is between the organizer and the player.

Already signed in

Quick Assist inside the app answers setup questions and can raise a ticket we reply to in the same thread, which is quicker than starting here.